Privacy Policy

1. Data Controller

The controller of your personal data is:

2. What Personal Data We Process

In the course of operating this website and providing our services, we process the following categories of personal data:

• Identity data: first name and surname
• Contact data: e-mail address, telephone number
• Communication content: text of messages submitted via the contact form
• Technical data: IP address, browser type, operating system, pages visited, time of visit (only with your consent via analytical cookies)

3. Purposes and Legal Bases for Processing

4. Recipients of Personal Data

Your personal data may be disclosed to the following categories of recipients:

• IT and hosting service providers – for the operation and maintenance of the website
• E-mail service providers – for delivery of your message
• Google LLC – analytical tools (Google Analytics, Google Tag Manager) if you consent to analytical cookies; data may be transferred to the USA on the basis of Standard Contractual Clauses
• Public authorities – where required by law

We do not share your personal data with third parties for marketing purposes without your explicit consent.

5. Cookies

Our website uses cookies. We distinguish the following categories:

• Essential cookies – required for the proper functioning of the website and cannot be disabled. They do not process personal data for marketing purposes.
• Analytical cookies – used to analyse website traffic and user behaviour (Google Analytics). We activate these only with your consent.
• Marketing cookies – used for personalised advertising. We activate these only with your consent.

You may withdraw or adjust your cookie consent at any time via the cookie management bar displayed on your first visit to the site.

6. Your Rights

Under the GDPR, you have the following rights:

• Right of access – you have the right to obtain confirmation of whether we process your personal data and, if so, to access it.
• Right to rectification – you have the right to request correction of inaccurate or completion of incomplete personal data.
• Right to erasure ("right to be forgotten") – under certain conditions, you have the right to request the deletion of your personal data.
• Right to restriction of processing – you have the right to request a restriction on the processing of your personal data.
• Right to data portability – you have the right to receive your personal data in a structured, machine-readable format.
• Right to object – you have the right to object to processing of personal data carried out on the basis of legitimate interest.
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

You may exercise your rights by writing to our registered address or electronically at lumatrans@lumatrans.cz. We will respond without undue delay, and no later than 30 days.

7. Right to Lodge a Complaint

If you believe that the processing of your personal data violates applicable law, you have the right to lodge a complaint with the supervisory authority:

8. Security of Personal Data

We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, destruction or disclosure. All communication between your browser and our server is encrypted using HTTPS.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by publishing a new version on this page with an updated effective date. We recommend reviewing this page periodically.

10. Contact

For questions regarding the processing of personal data, please contact:

LUMA TRANS spol. s r.o.
E-mail: lumatrans@lumatrans.cz
Tel.: +420 607 737 311